Privacy policy

Privacy Policy

At Off The Record, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit or make a purchase from our website.

Information We Collect

When you place an order or interact with our website, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through our payment partners)
Order history
Device and browsing information

How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Send order updates and shipping notifications.
Improve our website, products, and services.
Inform you about new products, offers, and promotions (only if you choose to receive them).
Prevent fraud and ensure website security.

Payment Security

We do not store your credit or debit card details. All online payments are processed through secure and trusted payment gateways that use industry-standard encryption to protect your information.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third-party service providers, including payment gateways, shipping partners, and technology providers, solely for the purpose of processing your orders and operating our business.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.